We do our best to test LexGo and put it through its paces, but sometimes the internet can be flaky.

If you're having issues with a conversation, here are a few things we suggest trying:

• Check your audio/video selections and permissions
• Leave the room and come back
• Log out and log back in
• Quit and restart the browser or app

If problems still persist or if you're experiencing problems with LexGo loading properly:

• Restart your device
• Empty your browser data cache

To empty your browser cache:

Chrome

1. Visit chrome://settings/clearBrowserData
2. Make sure the checkmark for "Cached Images and Files" is enabled
3. Tap "Clear data"